1. Introduction
HealthKonnect (“we”, “us”, “our”) is committed to safeguarding your privacy and ensuring the security of your personal and health information. This policy describes how we collect, use, store, and protect the information provided by users (“you”, “your”) on our mobile application and platform.
2. Data Collection
We collect information including your name, contact details, location, health records, booking history, and payment information to facilitate healthcare bookings and improve our services. We may also collect usage data and device information for analytics and security.
- Personal identification information (name, address, contact details)
- Medical history and treatment records
- Insurance information
- Billing and payment information
3. Use of Data
Your data is used for:
- • Booking appointments and healthcare services
- • Verifying identity and facilitating payments
- • Improving app experience and sending notifications
- • Compliance with legal regulations
4. Data Sharing and Disclosure
We do not sell or rent your personal information. Data may be shared with authorized healthcare service providers only for fulfilling bookings. Information may also be disclosed if required by law, court order, or government regulation.
5. Data Security
We follow strict security procedures, including encryption, regular audits, and role-based access controls, to protect your personal and health information. We comply with applicable standards including the Information Technology Act, 2000.
6. User Rights
You have the right to access, correct, update, or request deletion of your personal data by contacting us at [contact email]. You may also withdraw consent for data processing, subject to necessary service obligations.
7. External Links & Services
Our app may link to third-party sites or services. We are not responsible for the privacy practices of such services.
8. Changes to This Policy
We may update this privacy policy; changes will be notified via in-app message or email. Continued use of our app constitutes acceptance of any changes.
9. Contact
Questions or requests regarding this policy can be sent to: healthkonnect5@gmail.com